Terms of service

These terms govern your use of the Astris HR platform, the public website, and any associated APIs. "We," "us," and "Astris HR" mean Astris HR, Inc. "You" means the individual using the service and, where applicable, the organization or employer on whose behalf you act.

By creating an account or by using Astris HR, you agree to these terms. If you don't agree, don't use the service.

Astris HR has four roles: super admin, organization user (including caseworkers), employer user, and candidate. The role determines what you can see and do. You're responsible for keeping your sign-in credentials secure and for everything done under your account.

If you discover a credential compromise, tell us right away at security@astrishr.com.

You agree not to:

• Upload data you don't have the right to upload — including resumes for which you don't have the candidate's consent.
• Use the platform to discriminate on any basis prohibited by law (Title VII, ADA, FCRA, state-equivalents).
• Misrepresent a candidate's qualifications, work authorization, or any other material fact.
• Attempt to extract, reverse-engineer, or reconstruct our models, scoring weights, or training data.
• Probe, scan, or test the platform's vulnerabilities except through our security disclosure channel.
• Use the platform to send unsolicited bulk email or SMS unrelated to a real placement or candidate communication.
• Resell or sublicense access to the service.

Customer Data means everything you upload, generate, or have processed through Astris HR — candidate profiles, job descriptions, parsed outputs, ratings, follow-up responses, and placement records. You own your Customer Data and you grant us a worldwide, royalty-free license to host, process, transmit, and display it for the purpose of operating and improving the service for you.

Astris HR Materials means the platform, our models, scoring methodology, prompt design, skills graph, retention model, audit pipeline, and everything else we built. We retain all rights to Astris HR Materials. Nothing in these terms transfers ownership of Astris HR Materials to you.

When you submit a parse rating, a translation correction, or similar feedback, we use it to improve the service. We may use the feedback itself in aggregate-and-de-identified form to train or refine future model behavior. Original Customer Data is never used as training data for a base model.

Astris HR uses large language models (currently Anthropic Claude) and embedding models (currently Azure OpenAI). These services can make mistakes. Parsed fields can be wrong. Scores are advisory. Retention forecasts are probabilities, not promises. You are responsible for every decision a human on your team makes from Astris HR's output, including referral, interview, hire, decline, and termination decisions.

We do not send candidate or job content to AI providers for their general training. Our provider agreements forbid it.

If your account is on a paid plan, fees and billing are governed by the order form or MSA you signed with us. If you're on a free pilot or sandbox plan, fees are zero and we may modify or terminate the pilot at any time with reasonable notice. We don't charge candidates for using their candidate-facing features.

We treat your non-public information as confidential. You treat our non-public information (including pricing, model methodology, and roadmap shared in private channels) as confidential. Confidentiality survives termination of these terms for as long as the information remains non-public.

We warrant that we will operate Astris HR with reasonable professional skill and care and that we will not materially decrease the functionality of paid features during a paid subscription period.

Otherwise, Astris HR is provided "as is" and "as available." We disclaim, to the maximum extent permitted by law, all other warranties — express, implied, statutory, or otherwise — including implied warranties of merchantability, fitness for a particular purpose, non-infringement, and any warranty arising from course of dealing or usage of trade.

We will defend you against any third-party claim that your permitted use of Astris HR infringes that third party's intellectual property rights, and pay any resulting court-awarded damages or settlement we agreed to.

You will defend us against any third-party claim arising from (a) your Customer Data, (b) your use of Astris HR in violation of these terms or applicable law, or (c) your hiring, referral, or employment decisions made with reference to Astris HR output.

In each case the indemnifying party's obligations are conditioned on the indemnified party giving prompt notice, ceding control of the defense, and cooperating reasonably.

To the maximum extent permitted by law, neither party will be liable to the other for indirect, incidental, consequential, special, exemplary, or punitive damages, or for lost profits, revenue, data, or business opportunity, even if the party was told such damages were possible.

Each party's total cumulative liability under these terms is capped at the greater of (i) the fees you paid us in the twelve months immediately preceding the event giving rise to the claim, or (ii) US $5,000.

These limits do not apply to a party's indemnification obligations, breach of confidentiality, or violations of the other party's intellectual property rights.

These terms start when you first use Astris HR and continue until your account is closed. Either party can terminate for convenience on 30 days' written notice, or immediately for the other party's uncured material breach.

On termination: your access ends; we return or delete your Customer Data within 60 days, subject to any legal retention obligations; sections about ownership, confidentiality, disclaimers, liability, indemnification, and governing law survive.

You're responsible for using Astris HR in compliance with the laws that apply to you — including employment, anti-discrimination, immigration, data protection, and consumer protection laws. We provide tools (audit logs, consent records, AI rationales) that help you demonstrate compliance, but using them is your responsibility.

We may update these terms from time to time. If a change is material, we'll notify you at least 30 days before it takes effect — via the platform, email to your account admin, or both. Continued use after the effective date is acceptance of the updated terms.

These terms are governed by the laws of the State of New Jersey, without regard to its conflict-of-laws rules. Both parties consent to the exclusive jurisdiction of the state and federal courts located in Essex County, New Jersey. The parties waive any right to a jury trial. The UN Convention on Contracts for the International Sale of Goods does not apply.

• Entire agreement. These terms (together with any MSA or DPA you've signed) are the complete agreement between us and supersede any prior agreement on the same subject.
• Assignment. You may not assign these terms without our consent. We may assign them in connection with a merger, acquisition, or sale of all or substantially all of our assets.
• No waiver. A party's failure to enforce a right is not a waiver of that right.
• Severability. If a court holds any provision unenforceable, the rest stays in force.
• Force majeure. Neither party is liable for delay or failure caused by events outside its reasonable control.
• Notices. To us: legal@astrishr.com. To you: the email on your account.

Legal: legal@astrishr.com. Privacy: /privacy. General contact: /contact.